Trying to recover from a caffeine hangover headache this morning, and completely out of coffee at home, I walked (slowly) to Peet’s for a latte and a bag of beans to replenish my supply. While I was sipping and sketching this lady, two clerks from the nearby Trader Joes sat at the table next to me and held a training session that provided an interesting behind-the-scenes look at the grocery business for the always curious (and eavesdropping) me.
They took turns reading aloud from a document contained in a bright blue cardboard folder. I learned that the average checker completes about 200 sales per day and that that number is used to compare the productivity of workers. I learned about when and why they have to declare goods unsellable and that they then donate them to food banks, including flowers.
They pondered that one for a while, trying to figure out who would actually want unsellable flowers and what they would do with them. They concluded that food banks probably don’t need flowers so they must go elsewhere. But I was thinking the flowers would be nice to brighten the homes of the needy people getting the food.
Jana Bouc, Artist 